Terms of Service
These terms govern access to TenderKosh, including account usage, tender intelligence workflows, APIs, subscriptions, and platform security obligations.
1. Acceptance of Agreement
By creating a TenderKosh account, requesting a demo, using our public pages, or accessing platform features, you agree to these Terms of Service and our Privacy Policy.
2. User Eligibility
Access is intended for legal entities, professionals, and authorized representatives who can lawfully enter into contracts. Users must provide accurate registration details and keep workspace information up to date.
Accounts are personal to the assigned user unless an organization purchases multi-seat or enterprise access. Sharing credentials outside authorized use may result in suspension or review.
3. Tender Data & Intelligence Usage
Permitted
- Internal market research and procurement analysis
- Bid planning and tender evaluation workflows
- Document review for lawful business use
Prohibited
- Reselling raw data feeds without authorization
- White-labeling our platform or outputs as your own
- Automated bulk redistribution of extracted data
TenderKosh provides information on an “as is” basis. While we work continuously to improve accuracy and freshness, users remain responsible for independently verifying official deadlines, eligibility conditions, and issuing authority notices.
4. API Access & Rate Limits
| Subscription Tier | Request Limit | Concurrent Extractions |
|---|---|---|
| Standard | 1,000 / Day | 2 |
| Professional | 10,000 / Day | 10 |
| Enterprise | Custom | Custom |
API and structured export access may be subject to technical, commercial, and fair-usage controls. Limits may vary depending on your plan, contract terms, or infrastructure considerations.
5. Anti-Scraping & Platform Security
strict notice
Strict Prohibition
You may not use bots, scrapers, reverse-engineering workflows, or automated extraction methods to access, copy, or misuse any part of the platform without explicit written authorization from TenderKosh.
Attempts to bypass limits, extract private datasets, interfere with system integrity, or replicate platform behavior may result in immediate suspension, access termination, and legal action where appropriate.
6. Billing, Cancellation & Refunds
Paid subscriptions are billed in advance on the selected cycle. Taxes, payment gateway charges, and other applicable fees may apply depending on geography and billing structure.
Cancellations: You may cancel recurring plans according to your subscription settings or contract terms. Access typically remains active until the end of the current billing cycle unless otherwise stated.
Refunds: Refund eligibility may depend on plan type, usage level, onboarding completion, exported data consumption, and enterprise terms. Trial-to-paid and contract-linked plans may follow separate refund rules.