Privacy Policy
Institutional-grade data protection standards for teams using TenderKosh to monitor tenders, evaluate opportunities, and operate procurement workflows.
01. Overview
Welcome to TenderKosh Intelligence. This Privacy Policy explains how we collect, use, store, and protect information across our tender intelligence platform, analytics systems, and communication workflows.
We follow a zero-implicit-sharing approach. We only process data that is necessary to deliver product functionality, improve platform relevance, support account operations, and meet contractual or legal obligations.
02. Data Collection
type: personal_identifiable
Identity Matrix
Encrypted storage of account name, work email, contact number, user role, and verified workspace credentials.
type: organizational
Corporate Profile
Organization name, procurement interests, industry classification, tender preferences, and workspace usage settings.
type: telemetry
Usage Telemetry
Interaction logs, search behavior, feature adoption, and operational diagnostics used to improve performance and relevance.
We may also collect support communications, onboarding responses, demo requests, billing metadata, and user-submitted content needed to operate services responsibly.
03. High-Velocity Notification
WhatsApp Business Protocol
For time-sensitive procurement cycles, TenderKosh may use WhatsApp Business messaging for critical alerts, onboarding assistance, deadline reminders, and important workflow updates. This channel is never used for unsolicited spam.
Users can opt out of non-essential communication at any time. Where required, consent is captured before enabling alert workflows or direct messaging integrations.
05. Security Infrastructure
strict notice
Institutional Encryption
We use TLS 1.3 for data in transit and strong encryption controls for data at rest. Access is limited by role, monitored for anomalies, and routinely reviewed to maintain operational integrity.
Security measures may include audit logging, infrastructure hardening, rate limiting, environment segregation, and vendor review where relevant to our service stack.
06. Legal Contact
Privacy Operations
Compliance & Data Protection Office
legal@tenderkosh.com
cyber hub • gurugram • india
Questions regarding privacy rights, data handling practices, or organizational compliance requests can be sent to our legal and data governance team.